OUR CUSTOMIZATION INSTRUCTIONS
The first step in the customization process
The first step in the customization process involves OKAYPARTS' dedicated design and application engineers reviewing your application requirements and identifying potential solutions for your product and system requirements. We use a wide range of established design libraries to obtain your system parameters and match them with our product performance.
Customize ImmediatelyThe second step of the query process
For the second step of the inquiry process, we will use our existing pump configuration as the basis for our selection process. We consider all aspects of your requirements to determine the best solution that meets your needs, while closely monitoring the achievement of cost targets. Our experienced OEM application team will review and discuss all possible options with your employees to ensure the best form, suitability, functionality, and commercial feasibility.
Customize ImmediatelyAfter selecting the design basis, provide product samples to customers to verify the performance characteristics in practical applications. All prototypes undergo testing before release to ensure mechanical and electrical integrity.
Customize ImmediatelyShorten delivery cycle or delay
The depth and technical capabilities of our product line typically enable us to provide multiple solutions for a given application. This enables us to respond to design changes experienced during the prototype phase, thereby minimizing delivery cycles or delays.
Customize ImmediatelyOnce the final product is approved, we will focus on quality, reliability, on-time delivery, and continuous improvement to ensure that our OEM partners receive our full support throughout the entire product lifecycle. To further strengthen our commitment to OEM partners, we will continuously explore opportunities to improve manufacturing efficiency and product value.
Customize ImmediatelyAFTER-SALE SERVICE
We promise to take full responsibility for any problems that occur within the scope of after-sales service, including but not limited to technical guidance, remote video guidance, technical analysis of problematic products sent back, etc. Please trust our after-sales capabilities and attitude.
LOGISTICS SERVICES
We will make every effort to comply with the logistics requirements of our customers. Regardless of whether they choose land or sea transportation or air transportation, we will cooperate with them to arrange the logistics of their goods.
TECHNICAL SUPPORT
We provide a complete set of technical support for our products, including sharing of text and image technical information, remote video guidance, and technical analysis of new models to jointly develop products. Our technical department continues to follow up on the latest technical details in the industry, helping customers deeply cultivate the local market and make technical analysis and improvement based on market feedback.