FAQ
What are the main products of your company?
We specialize in producing various cooling system accessories such as automotive water pumps, electronic pumps, engine gears, etc. With a history of more than 20 years, we have excellent quality and competitiveness.
How can I contact OKAYPARTS' technical or sales support?
There are several ways to contact our technical or sales personnel: call+0577-65385678 on weekdays from 8:00 am to 6:00 pm Beijing time, and send an email to sales06@kitaki.cn Or through real-time chat on our website www.okayparts.com.
How to order customized products from OKAYPARTS?
Please contact our sales engineer via email: sales06@kitaki.cn Our well-trained team will assist you in procuring the customized products you need.
How to choose the most suitable water pump?
Please tell me your detailed flow rate, pressure, operating time, voltage, application, fluid, ambient temperature, etc. Then I will match you with the most suitable pump, or you can choose the exact model in the product manual.
What information can I get when I contact your sales engineer?
Our sales engineers can assist you with product selection and recommendation, troubleshooting and technical assistance, manuals and documents, customized and unique product procurement, complete application solutions, and more!
I often order the same product, can I have it shipped automatically on a regular basis?
You can place a package order with us for up to one year, specifying the amount and date you want to ship.
What is your delivery time?
Inventory samples can be sent to you via international express delivery within 3-5 days after receipt
Batch orders can be shipped to you within approximately 60 days after order confirmation (by air or sea)
Can I purchase a pump directly from OKAYPARTS?
OKAYPARTS water pumps are customized for the original equipment market. Generally speaking, the entire shipment can meet the minimum order quantity.
